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Our customers are our most important asset. We want you to be happy with us, love our products and tell all of your friends and peers about it so that we can reach out to them, too. We are constantly striving to improve our products and make them easy for you to use and be affordable at the same time. We have been supplying our software and services to the “big guys” in the networking and storage industry for the past seven years and now we are applying that experience and background to our own Wasabi branded products and bringing them directly to you.
We stand behind our products and customers and we offer a range of service and support options to suit your needs including on-line help services, web-based self-service knowledge system, and telephone support to ensure your effective use of our products.
After you become part of our family, we have a variety of ways to continue adding value and serving you. This includes our eSupport portal for quick access to our knowledge base and to report technical questions and an optional on-site support services with 4 hour or next business day resolution for our appliance products. Choose the level of support you are interested in or just ask a member of our team to explain these options to you. |
